Step one: Report Execution

At the beginning of each month AR analyst runs an Aged Insurance Report on billing system using required parameters and identifies claims that are unpaid or inappropriately paid. This report provides a list of outstanding claims pending against each insurance carrier.


Step two: Identification of Accounts to be worked

From the above report, the analyst selects claims that remain unpaid beyond 30-45 days from the date of filing. The number of days depend on whether the claims were sent on paper (paper claims) or were transmitted electronically (electronic claims). The number of days depends on the average turnaround time for the claims to get settled, i.e., from the date of filing of the claim to the date of receipt of payment for the claim.

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